RMA Request/Return Form

J&W Instruments’ Return process:  No returns will be accepted without Written Approval from J&W Instruments. All returns must be returned by original purchaser.

Please Note: Restocking Fees may apply to returns for credit.

Instructions:
1. Complete this request and submit.
2. You will be notified within 3-5 business days of any potential credit and provided an RMA#.*
3. Only products with an approved RMA# may be returned for credit. (RMA# is valid 30 days from date of issue)
4. Credit issued only after receipt and favorable inspection.

    REQUEST TYPE
    Please check all that apply.
    ReturnRepairCalibration

    FIRST NAME *
    LAST NAME *
    PHONE NUMBER *
    FAX NUMBER

    EMAIL ADDRESS *

    WEBSITE

    COMPANY *

    ADDRESS *
    CITY *
    STATE *
    ZIP *

    RETURN/REPAIR/CALIBRATION INFORMATION

    REPAIR/CALIBRATION PO #
    AUTHORIZED AMOUNT ($)
    PART NUMBER *
    SERIAL NUMBER *
    DATE CODE *
    QUANTITY

    POSSIBLE WARRANTY
    YesNo

    MANUFACTURER AND DESCRIPTION

    ORIGINAL PURCHASE INFO

    Purchase Date:

    PO#
    Invoice #

    REASON FOR RETURN/REPAIR/CALIBRATION?

    Please allow 3-5 days for assessment and processing.

    File Size Limit 5 MB Each